Âé¶¹ÊÓÆµ

Technology Services: Help Desk


Equipment Checkouts

Questions? Call 509.574.4717 for assistance or send an email to YVC Helpdesk.

Students working on computer.

Yakima Campus

Yakima Campus students can check out laptops and calculators from the Raymond Hall Library beginning Wednesday, Sept 17. Supplies are limited, so be sure to bring a valid form of ID.

Checkout Hours

  • Monday - Friday: 8 a.m. - 6 p.m.

Students working on computer.

Grandview Campus

Grandview Campus students can check out laptops from the Computer Lab and calculators from the Cashier’s Office beginning Thursday, Sept 18. Supplies are limited, so be sure to bring a valid form of ID.

Checkout Hours

  • Monday - Thursday: 8 a.m. - 6 p.m.
  • Friday:  8 a.m. - 12 p.m.


Student Resources

If you are new to YVC; please setup your Student account here. This will give you access to computer labs, and applications like Office 365, and a YVC email address you can use while attending college.

Existing students can also use this link to set up a security question and find their email address.

Login Links

Direct access to the most commonly used online systems for YVC Students.

ctcLink  

ctcLink Tutorials

Step-by-step guides on how to activate and use your ctcLink account at YVC.

ctcLink Students

Multi-Factor Authentication

MFA requires a user to use one or more additional verification factors to gain access to a resource (e.g., application, online account, etc.) rather than just asking for a username and password.  With MFA activated, if a person tries to break into your account, they will not get in without the second verification factor. MFA adds an extra layer of protection to our institution.

Multi Factor Authentication

Student Email and Office 365

Resources for logging in and learning about your Student email and all 365 related apps available to you at YVC.

 

User ID Lookup

Find your ctcLink user identification.


Staff Resources

Login Links

Direct access to the most commonly used online systems for Faculty and Employees at YVC.

ctcLink  

ctcLink Tutorials

Step-by-step guides on how to activate and use your ctcLink account at YVC.

ctcLink Faculty  ctcLink Employee

Multi-Factor Authentication

MFA requires a user to use one or more additional verification factors to gain access to a resource (e.g., application, online account, etc.) rather than just asking for a username and password.  With MFA activated, if a person tries to break into your account, they will not get in without the second verification factor. MFA adds an extra layer of protection to our institution.

Multi Factor Authentication


YVC Digital ID Card

ID Cards help students gain entry to college events, athletic games, get discounts from local business and access helpful support resources such as the library or computer labs. 

Follow these steps to generate a digital ID YVC card.

  1. Go to  and log in with your YVC email address and password.
    If this is your first time visiting, you will have to agree to the terms and conditions for using this software before moving on to the next step.
  2. If you already have an image in the system, it will display. If the college doesn’t have an image of you already, or you wish to change your image, click on the upload button.
  3. A popup will display that will let you browse your computer or device for an image. If you are on a mobile device, it will also present options to take a new selfie.
  4. Select your desired image and click open.
  5. After the image has been selected, a screen will show allowing you to zoom in and center your picture.
  6. Click the check button when you are happy with the layout. New images will be placed in pending status until reviewed by college personnel.
  7. Once review is complete you will receive an email to your YVC email account. If approved, you will receive a link that will bring you back to the myID site. If the reviewer has rejected your image you will receive an email stating why the image was rejected and you can follow steps 1-7 to submit another image option.
  8. Select background design (lanyard or business card layout) and then click the â€œDownload PDF†button to receive your digital ID.

Please be patient for the upload if you are using your mobile carrier service.

A couple of things to consider when uploading to make this easier:

  • Be on Wi-Fi.
  • Keep your image you are attempting to upload under 10mb in size.
  • Some older Apple devices may have issues, as they don’t support the web fully like other browsers do.
  • The upload may take some time after clicking the check button.


YVC Technology Services YouTube Channel

The YVC Tech Services YouTube Channel provides hands on video tutorials on the latest and most frequently asked questions from Staff and Students at YVC.

FAQs

For student login information, visit our Student Tutorial webpage

Student Login Employee Login Help
Use your new Âé¶¹ÊÓÆµ email and the email password to login to Canvas. Continue to use your current Canvas login and password. Contact Technology Services at 509.574.4717 or helpdesk@yvcc.edu.
Canvas Login  
Canvas Login    

 

Your password must be a minimum of 8 characters long. It must include at least one uppercase letter, one lowercase letter, and one number or special character (such as !, @, #, $, etc.). This combination helps create a strong password that is harder to guess or crack.

It’s important to remember these requirements when setting or resetting your password. If you forget your password, you can use  to reset it, and a new password adhering to these rules will need to be created. Remember, a strong password is an essential part of protecting your online identity and personal data.

How to login into Student Email and Office 365

Your student email

All email addresses will use the format: Daisy A Duck will be something along the lines of DADuck000@student.yvcc.edu where 000 is a random 3 digits

Lookup your student email
  • You can find your new student email by using the .
    • Use your ctcLink ID (101 or 202 number) and your birthday on record to look up your student email.
    • The older SIDs (865 numbers) will not work in the Student Email Lookup Tool.
    • If you do not know your new ctcLink Student ID number:
Email Password

Is normally your YVC Canvas Password. If you forget your password, you can reset your passowrd on the .

Student email  and Office Portal login

Use the to access all the Office 365 Apps including your email.  Log in with your student email and you will be redirected to another page where you will log in with your email address and Student PIN.

screen capture of the Office 365 Login page

 

Input your student email address and click the tab button, do not click sign in.

screen capture of the Office 365 Login page with the email line filled in.

You will be redirected to a second page that should read Yakima Valley Community College Federation Login.

Verify your email and PIN and click the sign-in button.

screen capture of the YVC College Federation Login.

 

Install Office 365

The first time you sign in it will show you a screen with options to install Microsoft Office products and a list of available online applications you can use, similar to the one shown below:

screen capture of the office 365 apps

 

Using Outlook

From this page, you can log in to your email by clicking on the Outlook Mail Icon.

Outlook icon

OneDrive

Remember OneDrive is in the Microsoft cloud. If you have important papers or files that you want to backup, you can drag-drop them into Documents, or use the upload feature.

OneDrive icon

Current Students LoginEmployee Lo

Questions? Contact Us.

Help Desk
Prior Hall (Building 1), Room 171
Yakima Campus
helpdesk@yvcc.edu
509-574-4717
Hours
Monday – Friday
7:30 am – 4:30 pm